Privacy Policy

Last Updated: October 2026

At Polari Psychotherapy PLLC, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. By using our site, you acknowledge the practices described in this policy.

What Is Personal Information?

Personal information includes any data that can identify you as an individual, such as your name, email address, phone number, IP address, geographic location, and your browsing activity on our site.

Information We Collect

We collect information when you contact us through our website contact form, email, or phone, and when you browse our site. You may browse our site without providing any personal information. When you contact us, we typically ask for your name, email address, and phone number, along with any message you choose to write.

Categories of Personal Data We Process

Communication Data — Messages you send us through our contact form, email, or phone are processed so we can respond, maintain records, and establish or defend legal claims. If you send us your email address, we may reply to you directly from our Google (Gmail) email account.

User Data — Data about how you use our website is processed to maintain and secure our site and keep backups.

Technical Data — Data such as your IP address, browser type, page views, and time zone settings is collected by our website host, Squarespace, and, if you accept analytics cookies, by Google Analytics. We use this to analyze site usage and improve performance. We do not use it for advertising.

Sensitive Health Information

This website is not a secure channel for clinical information. Please do not include details about your mental or physical health, diagnoses, medications, or other sensitive information in our contact form, email, or text messages. Use the form for your name, contact details, and general availability, and we will move to a secure channel before discussing anything clinical. If you do send sensitive information, we will treat it with care, but we cannot guarantee the security of messages sent outside a secure channel. Contacting us through this website does not create a therapist–client relationship.

Disclosure of Your Personal Data

We do not sell your personal data, and we do not share it with advertisers. We may share it with service providers who help operate our website and practice, including Squarespace (website hosting, contact forms, and analytics) and Google (Gmail for email replies and, if you accept analytics cookies, Google Analytics). We may also share it with professional advisers, including lawyers and insurers, and with government bodies that require us to report certain activities or when otherwise required by law.

All service providers are expected to protect your data and process it only for the purposes we authorize, in accordance with applicable law.

How We Use Your Information

We use the information we collect to respond to your inquiries and schedule consultations, operate, secure, and improve our website, understand how visitors use our site, and comply with legal obligations.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. Access is limited to those with a legitimate need, and our website uses SSL encryption. No method of transmission over the internet is completely secure, which is why we ask you not to send sensitive health information through this site. In the event of a data breach, we will notify you and relevant authorities as required by law.

Data Retention

We keep website inquiries only as long as necessary to respond to you, and we typically delete them after 12 months if you do not become a client. If you become a client, your records are kept as required by Florida law and described in our Notice of Privacy Practices. Analytics data is retained for the period set in our Google Analytics account, which is never longer than 14 months.

Cookies

Our website uses cookies, which are small data files stored on your device. Essential cookies keep the site working, for example for security. Analytics cookies are non-essential. We use Google Analytics to understand how visitors use our site, such as which pages are viewed. Google Analytics sets cookies and receives usage data only if you accept analytics cookies in the banner shown on your first visit. If you decline, we do not use analytics cookies, and declining does not limit your access to the site. You can change your choice at any time by clearing your cookies and revisiting our site, or through your browser settings. We do not use advertising or social-media tracking pixels, session recording, or live chat tools, and we do not use analytics data for advertising.

Third-Party Links

Our website may contain links to third-party sites, such as Psychology Today, Headway, TherapyDen, Google, and our client portal. These operate under their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any external site you visit.

Your Rights and Choices

You have the right to request a copy of the personal data we hold about you, correct or update any inaccurate information, request deletion of your data, withdraw consent (including to analytics cookies), and raise concerns about how your data is used. You can also tell us not to use the information you send through this site for anything beyond responding to you. To exercise any of these rights, contact us at admin@polaripsychotherapy.com or (954) 408-2805. We respond within 30 days. Clinical records follow different rules, which we explain if you become a client.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and apply only to information collected after the update date. We encourage you to review this policy from time to time.

Scope of This Policy

This Privacy Policy applies only to information collected through our website. It does not cover information gathered in person, during therapy sessions, in your client records (which are protected under our Notice of Privacy Practices), or through social media platforms.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at admin@polaripsychotherapy.com or (954) 408-2805.